Busy week
Man oh Man.. i cannot believe its only wednesday! i am so tired out by this week's events already.. goodness me...
Monday was the start of the week... and believe me, it was the start of a bad week.. my senior manager (SRM) called me early in the morning at 915am.. and asked why i've not submitted the data resource compliation (islandwide & services pertaining only to our region) and she asked when i can give it to her.. Well i asked if friday would be ok, and she replied: "too long give me by wednesday, btw the way, why are you taking so long?" i was like wat the "FISH"... to be honest, she gave me this 'project" at the beginning of 10 Oct'05 week... that time she said she wants it by friday, i was like "HUH" eh only 3days is not enough.. i mean, i was doing counter duty on 10th, 11th, 12th, 14th, half day on 15th & 17th... I had to go for an appt on 19th PM and on top of that i was on course from 20-21st Oct... looking at this time table, its pretty obvious that i did not have the time to do... doing counter duty, means that i will be so busy to the point that i cannot even go to the toilet.. i think sooner or later i'm going to get kidney stones if this goes on.. terrible ya know... and the fact that she always stress that she is very very BUSY and has no time to observe or notice who's on duty when or whatsoever, and of cos PMSing most of the time does not help in this situation... Hence after receiving her very stressful phonecall on a monday morning, not to mention the already present monday blues, now she has added SRM stress to me... me being me, was so moody the whole day after her phonecall... and guess what, i was so stress that my head was spining and i cannot concentrate... in addition, both my shoulder muscles were so tight that i could feel it tighting right after her call... it was that bad.. i guess it was becos of the fact that she expects me to complie such information within the span of 2days... In end with much help from a few colleagues (cos they really feel sorry for me, as given them a choice, they also wouldn't wanna do it) i managed to finish it by this morning and emailed it to her....
thank goodness i met weiping for dinner and she gave me winnie the pooh & friends stickers..a bit childish to be happy over such things but, it was SO CUTE! cheered me up quite a bit and after the dinner, i felt so much better...
nevertheless when you day seem so bad, that you feel that it should that go any worse, i was told on tues, that i have to do up the powerpoint slides for the management meeting presentation due on Fri... i wasn't told of this at all... so as usual i was overwhelmed... was behaving rather weirdly the whole day till the point my mentor said, i'll help you lah.. don't get so stressed... well i was a bit happier lah.. :P but i did not let her help out too much, only let her collated the info for one of the slides... there were like 12 slides so i had to do the rest.. the gesture was enough to make me feel better.. really appreciate their help.. and best part, my SRM just emailed today saying that she wants the stats by thurs afternoon, in hard copy.. so i emailed her this afternoon and sent up the hard copy at 5pm today.. i hope she does not thinks that i have too much time and can shoulder more responsilities... i will most prob faint from it man..
I also received the info that we have to process our cases within 2 weeks... the current processing period is 4-6weeks... and our top management was thinking that we can do out cases within 2 weeks.. FANTASTIC.. with the no. of cases received per week.. and the no allocated (abt 16 per week) honestly i don't think it really feasible with the current manpower and resources.. its bad enough that we don't always have full strengthen.. always down by 2-3pple.. and the no. of people coming areon the rise... from the stats i collated, the increase difference for the year 2004 and 2005 is abt 100 cases increase per mth... *faint* i'm not kidding... really terrible... and the management wants us to process our cases faster, when pple don't always come with the nec docs.. time has to be given to them to obtain their docs.. esp doctor's memo, they have to go all the way down to the hospital / polyclinic.. i mean, 5days of time grace may not nec be enough and to close immediately after 5days, is not fair to the client's.. so many things to do and yet they think we are all superman or superwoman.. and out poor executive assistants are working up to their necks off to do as much as they can.. i mean, can't they see and HEAAR and LISTEN to what we have to say? compromise at least? a more realistic time frame? sighh this is the top management.. i really think they have to relook into their management styles.. no wonder ppl are leaving and the turnover rate is so high... terrible man...
MAN, i hope my week will turn better.... *pray hard hard*

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